Vodafone Türkiye reports TRY 84.8 billion in first-half service revenue

Vodafone Türkiye reported service revenue of TRY 84.8 billion and earnings before interest, tax, depreciation and amortisation (EBITDA) of TRY 29.5 billion for the first half of its 2026-27 financial year. The period covers April to September 2026. Its November 10 announcement also details mobile and fixed-line subscriptions, digital-service usage and data-centre investment.

Two different accounting bases

The headline results are distinct from the figures that exclude the effects of IAS 29, the accounting standard for reporting in hyperinflationary economies. On that alternative basis, Vodafone Türkiye reported service revenue of TRY 81.4 billion and EBITDA of TRY 35.4 billion. The TRY 84.8 billion revenue figure and TRY 35.4 billion EBITDA figure should therefore not be treated as results prepared on the same basis.

The figures concern the first half of a financial year beginning in April, rather than the first six months of the calendar year. The financial and operating measures in the announcement are reported by Vodafone Türkiye.

25.4 million mobile subscribers

The company reported 25.4 million mobile subscribers. Including machine-to-machine connections, the total reached 32.7 million. These figures cover different populations: the total including M2M connections is not a count solely of individual mobile-phone users.

Postpaid subscriptions reached 21.9 million, representing 86.3% of the mobile subscriber base. Fixed broadband subscriptions stood at 1.3 million. Alongside its connectivity services, the company said its Vodafone Pay financial-technology service had 10.7 million users in total.

Digital channels reach 18.2 million monthly active customers

Vodafone Yanımda and online self-service channels had 18.2 million monthly active customers, with monthly interactions exceeding 289 million. Interactions are a different measure from unique customers and can include several transactions or visits by the same person.

Vodafone's digital assistant TOBi supports approximately 1,000 tasks. The company said it served an average of 6.2 million customers a month during the first half and reported 16 million conversations. Vodafone also said 92% of basic requests were resolved at the first contact. That percentage is the company's measure of TOBi's handling of basic requests, rather than an independent assessment of every customer-service process.

Self-service transactions such as changing plans, buying extra packages and topping up balances reached 1.2 million. The results therefore provide a view not only of connectivity subscriptions but also of how customers use apps and the digital assistant to manage their services.

İzmir data-centre expansion remains a plan

The first-half review also highlighted the İzmir data centre developed with DAMAC Digital. Its first phase opened following an investment of approximately $100 million. It is Vodafone's sixth data centre in Türkiye, with a 7,500-square-metre site and capacity for more than 650 racks.

The initially announced capacity is 4 MW, with an expansion to 20 MW planned for later phases. The current capacity and the future expansion target are separate figures. The opening was announced on September 4, 2026, so the November 10 statement reviews an investment made during the reporting period rather than announcing a new opening that day.

Vodafone Türkiye CEO Engin Aksoy said the real value of the company's investments over its 20 years in Türkiye had exceeded TRY 600 billion. This cumulative investment figure spans a much longer period than the six-month revenue and EBITDA results.

Sources: Vodafone Türkiye's first-half 2026-27 results, November 10, 2026; İzmir data-centre opening announcement, September 4, 2026.

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